OC Transpo will investigate Via Rail's claims that city buses triggered the warning signals at the level crossings at the Transitway and Fallowfield.
Via insists a city bus failed to come to a halt at the stop line in front of the rail signals Monday on Fallowfield, causing the signal to go into fail safe mode.
City officials said they were shocked to learn Via's claims through a news release.
"This was the first the City of Ottawa and OC Transpo had heard about that," Transit Commission Chair Diane Deans told CFRA. "As you can appreciate we need a little bit of time to investigate these claims.
Mayor Jim Watson said he was disappointed that despite promises by Via to better communicate with the city, they only learned these details through the news release issued Tuesday afternoon.
"Via Rail promised to improve communications and obviously they failed on that front," said Watson. "We expect to have better communications from an organization that's obviously letting down the people of Barrhaven."
He said Via has more important things to do than blame OC Transpo.
"I've given up trying to figure out what Via's trying to do," said Watson. "What they should be focusing on is fixing their signals. Their signals have failed a number of times. Confidence has eroded with the public."
"The blame game accomplishes nothing," said Watson. "We want them to fix their signals and fix them permanently so we can start to regain the confidence of the people of Ottawa."