United Way Ottawa didn't reach its fundraising target for the second year in a row, meaning 16,000 people won't be getting the help they need.
The goal was actually $21 million, but this is the first year the charity estimated its goal based on the number of people in need as opposed to just a monetary amount.
They aimed to help 76,000 people, but they've only raised enough to help 60,000.
United Way Ottawa still held an event Friday, to show its thanks for the money raised.
There was a video and testimony from a man named Guy Clairoux at the event at a community portable on Greenbank Road.
Clairoux was a drug addict near death, but with help from the Safe People program - funded by United Way -he turned his life around and now leads many initiatives in his community.
Goldy Hyder, co-chair of this year's campaign said those are the kind of programs in which they will invest the $16.7 million raised this year.
The organization said 84 per cent of the money will be invested back into the community, with 57 per cent going directly to United Way programming.