Councillor Eli-El Chantiry is demanding answers about why it took so long to get a boil water advisory in place earlier this week for some Carp homeowners.
On Monday, a resident alerted El-Chantiry there was a major drop in pressure in his home.
Shortly after, El-Chantiry confirmed a contractor damaged a water main from a communal well, and 180 homes were without water.
Service actually resumed just two hours later at around noon, but Ottawa Public Health only issued a boil water advisory at 4:30 p.m. that afternoon, and it wasn't lifted until the next day.
"I got a call from a doctor in the area who happened to be a grandmother of a two year-old. She bathed him during the day and then she read the (advisory) that said you shouldn't be bathing newborns. Ok, excuse me? That's already done," he said following Wednesday's city council meeting. "Tell us to be cautious first and then relieve us, not the other way around."
El-Chantiry filed an inquiry with city staff, questioning whether different departments are actually communicating with each other when it comes to this type of issue.