Ottawa Police Services Board Chair Eli El-Chantiry wanted to know why police can't force victims to divulge information, especially after a shooting.
There have been 22 shootings in the city so far and only a handful have been solved, though one led to the arrest of five people and more than 60 charges.
Part of the problem is that victims aren't telling police what happened out of fear of retaliation or a desire to settle the score themselves.
Ottawa Police Chief Charles Bordeleau said there is little they can do to change that because the Canadian Charter of Rights and Freedoms protects victims and witnesses, they don't have to come forward with information.
Bordeleau said they are working to establish more trust of the police service and they're reminding victims and witnesses alike that the anonymity of Crime Stoppers is always an option for reporting gang violence.