Bruyere takes part in project to better patient care

Bruyere Continuing Care is the recipient of a $50,000 to help them research ways to improve the quality of care offered at their facilities.

They're among 22 health care organizations across the country to be taking part in a new collaborative project through the Canadian Foundation for Healthcare Improvement (CFHI) that will see them work with patients and their families to discuss ways they could better their services.

Debbie Gravelle, the senior VP of hospital programs and chief nurse executive at Bruyere told CFRA they'll be concentrating on ways to make it easier for their patients to transition in and out of their facilities.

"We're going to concentrate on what's called transition points, which is one of the greatest anxiety-causing areas for any patient and family," said Gravelle. "When you transition from acute care to hear, when you transition from here to home, when you transition from here to long-term care, those are the most stressful periods for a patient and family."

"We're going to concentrate on those areas and looking at process, communication, developing plans with patient and family inputs on how we can improve those area," she said.

She said a family has already volunteered to work with them on the project.

The 22 health care organizations, including a team from the Children's Hospital of Eastern Ontario will share best practices at the end of the 15-month project.

"We have everything from a family health team in Ontario and primary care through to Bruyere and long-term care," said Stephen Samis, the vice president of programs with CFHI. "There are three children's hospital, rehab facilities. A whole series of health care organizations will be doing work in their organization to improve the quality of care, but we'll also be, as a national organization, be connecting them together throughout the 15-month process."

He said the teams would be learning from each other.

"One of the things that we will be working really hard with the teams to do is to measure the difference that this makes, so really helping them all to take the same type of measures so that we can compare across the teams," said Samis. "We really think that after these 22 teams do all of this great work across the country and measure the difference it makes, we'll have some wonderful stories to share with other hospitals and other rehab facilities and other organizations in health care across the country."

Bruyere's involvement comes following allegations of neglect and abuse at the St. Vincent and Elisabeth Bruyere hospitals.

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