A free one-of-a-kind walk-in counselling clinic for adults is proving to be so popular that after just six months, those running the service are already hoping to expand.
The Walk-in Counselling Clinic is funded through the Champlain Local Health Integration Network and has already provided services to more than 700 people at four locations in Ottawa and in North Renfrew and Cornwall. It is the only walk-in counselling service offered in the area for adults.
Rebecca Fromowitz, the Assistant Director of Jewish Family Services Ottawa told CFRA there has been a great uptake of the service.
"Everyone who is accessing our service seems to be very, very thankful that we're here and that there was something that they could turn to in a crisis or in a moment of need before whatever they were experiencing escalated into becoming a crises."
Mirjana Pobric, the coordinator of the clinic in Ottawa, said it has been difficult to keep up with demand.
"We are stretching even now, given the need for the service and how many people do access the service," she said. "Our counsellors are really trying not to, as I said, nobody is turned away."
She said they were hoping to receive more funding from the Champlain LHIN in the future
Pobric said they've seen a surprising number of men accessing the service, considering their low uptake in traditional counselling services.
Until now, people were referred to the clinic by health care provides and social service agencies.
However, the Clinic has now launched its own website in order to ensure the service is readily available to the general public.
The Walk-in Counselling Clinic gives immediate support to individuals, couples and families seven days a week, including on evenings and weekends at six different locations.
Those who show up are seen on a first-come, first served basis.
Click here to visit the Walk-in Counselling Clinic's website.
Ottawa gets walk-in counselling clinic for adults