One of the new revenue sources planned for the Ottawa Police Service in 2014 won't actually be ready until 2015.
That's because the service will need a newly designed operating system before it can offer criminal record checks online.
An initial request for information showed that the technology solutions out there wouldn't provide all of the services needed to allow people to request a criminal background check online.
"Simple things like how do you have a person identify themselves when they're not standing in front of you with like two or three pieces of government issued ID, things like that. How do you overcome those problems so that you know the person you're dealing with for the background check is actually who they claim to be online," said chief information officer Daniel Steeves.
He said Ottawa Police are now issuing a request for proposals to have a completely new system designed for them. It will take about two months before that is ready, Steeves said, and after that the City of Ottawa will advertise the request for them.
By the time the formal competition closes and the system is designed, Steeves said, we'll likely be well into 2015.