The operator of one of Ottawa’s hardest hit long-term care homes during the COVID-19 pandemic is launching an “immediate investigation” into its policies, practices and culture at all facilities.
The Board of Directors and management of Sienna Senior Living announced a series of sweeping steps to investigate issues and look at ways to improve its delivery of care at long-term care homes and retirement homes across Ontario and British Columbia.
Sienna Senior Living announced six steps:
Sienna Senior Living operators Madonna Care Community on St. Joseph Boulevard in Orleans.
A COVID-19 outbreak was declared at Madonna Care Community on April 6. According to Ottawa Public Health, 98 residents and 61 staff members have tested positive for COVID-19 at the long-term care home. Forty-four residents and two staff members have died after testing positive for COVID-19.