Electronic signs are coming to the Otrain Trillium Line to let passengers know when exactly the train will be leaving.
There are concerns that since the train is operating on an 11 minute schedule, passengers are running to catch it because they're not sure when it will depart.
"If they get off a bus or they get out of their car in the Park & Ride and they see the train sitting there, they feel like they have to run, but if there's a display that says it's not leaving for another 6 minutes, then they don't have to run," said Councillor Diane Deans.
OC Transpo GM John Manconi defended upgrades conducted to the Trillium Line, despite the fact the service is not operating on the originally promised schedule of eight minutes.
"There's been a lot of negative attention focused on somebody promised an eight minutes, and we didn't get it. Well, here's what you got: you got amazing new trains, wait time maximum five minutes," said Manconi.
That doesn't mean the train departs every five minutes, but that there will be a train on site within that time frame.
The signs will be purchased, but it's not clear when they will be put up.